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External Onboarding & Support¶

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Welcome to the Design Center of Excellence (DCOE) help site.
This site provides guidance for external partners, consultants, and project teams onboarding to and working within our Common Data Environments.

Use this site to understand access requirements, standards, and best practices before beginning work.

Who this site is for¶

This site is intended for:

External consultants and subconsultants
Joint venture partners
Project managers coordinating external teams
Internal staff supporting external onboarding

If you are working on a project that uses Bentley ProjectWise and Autodesk Construction Cloud, this site should be your first stop.

Getting started¶

If you are new to JMT Common Data Environment (CDE) projects, start here:

➡️ External User Onoarding Overview
➡️ ProjectWise Getting Started Guide
➡️ ACC Getting Started Guide

Key topics¶

Onboarding & Access¶

Requesting access
Required information
Account setup and expectations

ProjectWise Standards¶

Folder structure
File naming conventions
Permissions model

Working in ProjectWise¶

Uploading files
Versioning and check-in/check-out
Common issues and troubleshooting

Standards & expectations¶

All external users are expected to:

Follow established folder and file naming standards
Use ProjectWise according to project requirements
Coordinate with the project team before submitting deliverables

Failure to follow standards may result in delayed reviews or rejected submissions.

Need help?¶

If you cannot find what you need on this site:

➡️ Frequently Asked Questions
➡️ Contact Support Team

This site is maintained by the Design Center of Excellence.
Content may be updated as standards and processes evolve.